General Question

How long does it take for shipping?

All domestic orders (United Kingdom)
Duration: 1-3 Working days

All Rest of the world shipping.
Duration: 7-14 Working days

We use the Royal Mail delivery service for all domestic and international orders; all
Tracking numbers are emailed to the same email provided on checkout, unless a
costumer note is given directing otherwise.

Return and Exchange?

We offer a full refund on all Necklaces and Bracelets within the first 7days from when
the item has been received, items must be in the exact same brand new condition
that they were sent and retuned in the original packaging that it was sent in.
Exchanges are accepted for the first 14days from when items have been received.
To get a refund or exchange an item email in info@lheureuxjewels.com

I have read all the questions and I would like additional information?

We want to answer all your questions, if your question wasn’t asked or
answered by the above please feel free to email us your questions at
info@lheureuxjewels.com and so we can further assist you.

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